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Frequently Asked Questions
Is my payment safe with Ilya Media?
Yes! We use secure, trusted payment processors; such as PayPal, to protect your information at every step.
Does Ilya Media offer refunds?
Because our products are digital and accessible instantly, all sales are final. However, we provide a 7-day free trial of our service, in addition to welcoming as many revisions as you may need!
What exactly is included when I sign up?
You'll receive monthly batches of social media posts, tailored to your brand, industry, and voice! After any requested revisions, we schedule them to be published on your social media platforms. Ready at your disposal for a strong online presence without the stress!
I'm not tech-savvy. Will I still be able to use your service?
Of Course! We handle everything—from content creation and revisions to scheduling and posting on your platforms.
We do not require from you any design tools, tech skills, or apps—just tell us your vision, and we’ll bring it to life.
Can I reach out if I have questions after buying?
Absolutely. We offer full support whenever you need it via email or Zoom! Just send us a quick email at info@ilya-media.com
Will I be charged again later?
You can sign up for either the monthly or annual plan. With both plans, you'll receive monthly batches of social media posts and be billed according to the plan you choose.
Can I contact Ilya Media before buying?
Of course! We’re here to answer your questions and make sure you feel fully confident. That is why we prefer to start with a Zoom call and a 7-day free trial. Afterwards, you can reach us at info@ilya-media.com at any time!
Are there any hidden costs?
Never. The price you see is the final price you pay.