Frequently Asked Questions

What services does Ilya Media offer?

We provide professionally designed social media posts, prepared every month, with scheduled posting on your platforms—keeping your social channels fresh and on-brand.

Who Is Ilya Media best suited for?

Busy entrepreneurs and businesses looking to streamline their social media without stressing with the design, time, and creation/thought process of posting online.

What is the onboarding process?

Quick and simple! Sign up, complete our 15-min questionnaire and connect your social media platforms. Afterwards, we’ll craft posts that match your brand’s style and messaging.

When will I receive my first batch of posts?

You’ll get your 7 free initial content pack within 5 days of onboarding. If you like our service, you can sign up to receive a fresh batch every month thereafter!

Are the posts generic or customized?

Customized, of course! All posts are tailored to fit your logo, brand, industry, and products/services!
We start with a Zoom call and onboarding questionnaire to ensure we capture everything you're looking for.

What’s required from me ?

Once receiving the monthly batch of posts, just a quick review to ensure everything is as you want it — only takes about 5 minutes! After, they will be ready for posting on your social platforms.

Can I request any revisions?

Definitely! You can request as many revisions as you want upon completion of the posts.

Do you require my login info?

Absolutely not! Our scheduling tool will connect with your social media pages in a matter of seconds. No login or password required.

How can I get help or support?

Reach us anytime at info@ilya-media.com with any queries, concerns, or questions!

How do I cancel my trial or subscription?

Simply send us an email to request cancellation. Please allow at least 24 hours' notice for processing.

Need to know more before getting started?

Book a call with us! We’ll give you a quick 15-minute demonstration of our service and answer any questions you may have!

BOOK A CALL

What people say about us...

We have now worked with Misty and the OnyxMedia team for over a year and they have become integral to the success of our business.

They’ve given us exceptional customer service – checking in regularly, ensuring they’re meeting and exceeding expectations and beyond. The entire team is respectful, knowledgeable, collaborative,.

Chad Anderson, Cirrius Solutions Inc.

After a few months of working with Onyx Media for our social media posts, we knew it would be worth investing in a long-term partnership! Onyx Media understands our needs, creates high-quality content, and is a consistent, trustworthy, and adaptable partner. We are now signed on for a year and expect the partnership to continue well into the future!

Lisa Wocken, Founder, Bolster Leadership

I am really impressed by the quality of work by the OnyxMedia team. Not only OnyxMedia team understood the important aspects of the business, but also was really perceptive to the given feedback and shortly reached the highest level of social media posts' quality. I will definitely recommend OnyxMedia to anybody who asks for support with social media posts.

Sergii Shmarkatiuk, Founder, CodeCompath LLC