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Frequently Asked Questions
What services does Ilya Media offer?
We provide professionally designed social media posts, prepared every month, with scheduled posting on your platforms—keeping your social channels fresh and on-brand.
Who Is Ilya Media best suited for?
Busy entrepreneurs and businesses looking to streamline their social media without stressing with the design, time, and creation/thought process of posting online.
What is the onboarding process?
Quick and simple! Sign up, complete our 15-min questionnaire and connect your social media platforms. Afterwards, we’ll craft posts that match your brand’s style and messaging.
When will I receive my first batch of posts?
You’ll get your 7 free initial content pack within 5 days of onboarding. If you like our service, you can sign up to receive a fresh batch every month thereafter!
Are the posts generic or customized?
Customized, of course! All posts are tailored to fit your logo, brand, industry, and products/services!
We start with a Zoom call and onboarding questionnaire to ensure we capture everything you're looking for.
What’s required from me ?
Once receiving the monthly batch of posts, just a quick review to ensure everything is as you want it — only takes about 5 minutes! After, they will be ready for posting on your social platforms.
Can I request any revisions?
Definitely! You can request as many revisions as you want upon completion of the posts.
Do you require my login info?
Absolutely not! Our scheduling tool will connect with your social media pages in a matter of seconds. No login or password required.
How can I get help or support?
Reach us anytime at info@ilya-media.com with any queries, concerns, or questions!
How do I cancel my trial or subscription?
Simply send us an email to request cancellation. Please allow at least 24 hours' notice for processing.
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